Communications service providers are preparing to discuss the key business issues in Denmark. TM Forum, the global alliance of telco and tech companies, will hold its annual DTW – Ignite Global Summit from 17-19 June, 2025, at the Bella Centre in Copenhagen.
TM Forum says it is the only industry body to count the world’s top ten CSPs, and all the key hyperscalers as active, strategic members. With over 800 members, it says it is “on a mission to reinvent the telco industry” as a “vibrant part of the digital landscape”.
DTW (Digital Transformation World) Ignite offers networking opportunities for over 5,000 professionals in the technology, telecoms and AI industries. It promises a “dynamic hub” where industry leaders, visionaries and experts come together to exchange ideas and insights that “will shape the AI-enabled future”.
The event features an agenda including panel discussions, breakout sessions, and interactive workshops, and attendees are being promised numerous opportunities to network and collaborate. Beyond formal sessions, DTW Ignite provides informal spaces, such as lounges and meet ups, to foster “meaningful conversations in a relaxed atmosphere”.
Who’s coming
Companies attending include the key organisations shaping the future of the wider communications world. They include: DOCOMO Euro-labs, Entel Chile, Ericsson, Ernst & Young, F-Secure, FASTWEB, Fierce Network, Gamma Telecom, GCI, Globe Telecom, Google Cloud, GSMA, Hong Kong Telecommunications, Huawei, IBM, IFS, Indosat Ooredoo Hutchison, Infosys, Inspur, Iridium Satellite, Iron Mountain, Jazz, Jio Platforms, KPN, Liberty Global Services, Lumen, MATRIXX Software, Mavenir Systems, Microsoft, MTN, Nokia, Nvidia, Ooredoo Group, Oracle, Orange, PCCW Global, Pegasystems, Proximus, PwC, Rakuten Group, Red Hat, Safaricom, Salesforce, ServiceNow, Singapore Telecommunications, SK Telecom, Swisscom, T-Mobile, Tata Communications, Tech Mahindra, Telecom Italia, Telefónica, Telenor,Telia, Teradata, Turk Telekom, TURKCELL, Verizon, Virgin Media O2, Vodafone Group, Volt Active Data, Whale Cloud Technology, ZTE and many others.
Last year
Last year, TM Forum’s Executive network, TEN100, convened CEOs, CTOs, CIOs and CFOs to “take collective leadership” for three new strategic “missions”, developed by TM Forum members to underpin growth:
Composable IT and Ecosystems – delivering a plug and play, “AI-fluent ecosystem”
Autonomous Network Operations – enabling seamless, intelligent automation at scale
Data and AI Innovation – unleashing new revenue streams
“From the main stage to private roundtables, the telecoms industry stepped up to the business challenge. We saw a crisper focus, more courage and optimism, ready to reimagine our value proposition in the emerging AI era, to create new value by opening our capabilities,” says Nik Willetts, the chief executive of TM Forum. “It’s clear that DTW – Ignite is the place where the industry convenes to co-create answers. The time for talk is over – we need action.”
Excellence awards
Entries for the TM Forum’s Excellence Awards are now closed, and winners will be announced on Tuesday 17 June, 2025, during DTW Ignite. Since their inception, the Excellence Awards have recognised and celebrated innovative achievements spanning the TM Forum’s Open Digital Architecture (ODA) implementation, network monetisation and partnering, customer experience, autonomous networks, AI innovation, and benefits to people and the planet.
“As a neutral, non-profit organisation, our awards ensure a prestigious and impartial view, celebrating the success of key industry players across six categories,” say the organisers.
Growth at the Forum
The TM Forum is a growing organisation, demonstrating its relevance to the evolving communications industry. Orchest, a connectivity and automation specialist, is one of the latest organisations to join, as a service provider member.
As a member, Orchest is integrating TM Forum’s OpenAPIs into its automated platform and implementing the zero-wait concepts from TM Forum’s Autonomous Operations Framework, contributing to the digital ecosystem. This will enable companies to achieve “complete automation” using the Orchest Automation platform, while providing functionalities through standardised APIs from the Metro Ethernet Forum (MEF) and TM Forum.
Orchest Automation offers solutions including a network quoting tool, an installation tracker, service inventory, business intelligence, tech support management, e-commerce, network geo-visualisation, API enablement and management, ERP and CRM deployment, and billing and invoicing control.
At the end of 2024, Orchest says it successfully automated network infrastructure in Indonesia for last-mile quoting, achieving its “first success story” outside of Latin America, by leveraging its “robust” address validation algorithm.
“Joining TM Forum is an important milestone for Orchest as we continue our automation journey, where standardisation is crucial,” says Jeremy Villalobos, the chief executive of Orchest. “The TM Forum ecosystem complements our vision and objectives, and we look forward to contributing and supporting the ecosystem to help more companies achieve exceptional levels of efficiency.”
George Glass, the chief technology officer of TM Forum, adds: “We welcome Orchest at a pivotal moment for the telecom industry. As automation becomes a cornerstone of transformation, Orchest’s expertise aligns with our mission to drive open, interoperable, and AI-powered networks. Its commitment to integrating open APIs and advancing autonomous operations will help accelerate industry-wide efficiency and innovation, supporting our collective goal of a more agile, customer-centric digital ecosystem, that unlocks growth in both value and purpose.”
Billing innovation
Another advocate of TM Forum standards and a prominent attendee at DTW Ignite is MATRIXX Software. A provider of billing and monetisation solutions for CSPs, it recently launched its MATRIXX Dynamic Billing platform.
With the offering, MATRIXX is expanding its technology to incorporate high-performance billing and invoicing on the same platform, so that service providers can “effortlessly” generate precise customer bills. As a result, says the vendor, service providers are able to “alleviate the burden” of costly legacy systems, deliver “financial precision” to the business, reduce the complexity of billing audit and reconciliation, and “enhance customer experience” with a complete, accurate view of spending and billing information at all times.
MATRIXX is able to do this by extending its architecture to unify all charging, rating and billing processes, by combining its patented real-time transactional platform with mass data processing capabilities, eliminating complexities, issues and costs that stem from typical siloed environments.
The new platform is able to manage pricing, charging and revenue data across every stage of the billing journey, from quote and order to consumption, charging, invoicing and payments, delivering accurate billing and balance visibility to a service provider’s customers, finance teams and channel partners alike. MATRIXX Dynamic Billing can process all usage and non-usage charges for retail, enterprise and wholesale lines of business, and for any combination of payment methods, including prepaid, postpaid and pay now.
MATRIXX remains committed to cloud native principles and its TM Forum Ready for ODA (RfODA) status. With MATRIXX Dynamic Billing, new capabilities will be architected to be aligned with the ODA component definitions for Bill Calculation, Bill Generation and Billing Account Management. This ensures that service providers can integrate and scale one or all of the MATRIXX billing microservices cost-effectively, eliminating the need for expensive customisations that result in vendor lock-in.
By delivering all pricing, charging and billing microservices on a unified platform, MATRIXX Dynamic Billing can eliminate common data discrepancies and points of failure in the revenue management domain, that slow revenue recognition and increase the burden in audit, reconciliation and fraud management processes.
“It’s a win-win for the communications service provider and vendor communities alike when operational software is aligned with the Open Digital Architecture principles,” said TM Forum’s Glass. “The whole industry benefits through increased business agility when software companies like MATRIXX commit to supporting the ODA standards.”
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