Artificial Intelligence
Artificial Intelligence
AT&T cloud contact centre platform helps businesses rapidly deliver an enhanced Customer Experience
AT&T unveiled its new AT&T Cloud Contact Centre platform empowering businesses to rapidly and cost-effectively transform their customer experience through a superior omnichannel experience.
Digital transformation ‘fatigue’: Where the channel goes from here
The technology industry has come to a precarious position. Although businesses today understand the importance of technology for achieving their objectives, they are also experiencing ‘digital transformation’ fatigue, says Abel … Continued
If we could talk to the Eminelles, just imagine it
IoT Now columnist Nick Booth imagines interrogating Eminelle, Renewtrak‘s smart new artificial intelligence automation.