Artificial Intelligence
Artificial Intelligence
Avaya and Afiniti partner to bring unique and proven, AI-driven behavioural pairing to the contact centre
Avaya Holdings Corp, the provider of contact centre solutions, and Afiniti, the provider of AI-based behavioural pairing solutions, announced a strategic partnership to improve enterprise customer experience and contact centre performance … Continued
Chinese IIoT platform provider launches into European market
IROOTECH, the Industrial Internet of Things (IIoT) platform provider in China, has announced plans to enter the European market with the global IIoT platform ROOTCLOUD. IROOTECH, a spin-off of Sany … Continued
Accenture and Tomorrow Street, Vodafone’s innovation centre, collaborate to help late-stage startups scale globally
Accenture and Tomorrow Street, Vodafone’s innovation centre, will collaborate to help growth-stage innovators become successful businesses. Working with the Tomorrow Street management team, Accenture will help the startups fast-track product development, … Continued