COVID-19
How service level agreements can ensure real uptime
Large telcos and networking vendors have long used service level agreements (SLAs) to overpromise and underdeliver, leaving customers with serious service issues and substandard connectivity.
Ten European teams advance to the final phase of the Helsinki energy challenge
Ten teams have been selected for the final phase of the Helsinki Energy Challenge. The finalist teams highlight the international and interdisciplinary nature of the participants.
Brands overlook human touch in drive for resilience, study shows
Brands have embraced agile working practices in the drive for resilience, but are neglecting key contributory factors – including ‘Humanity’ – that could help future-proof them against subsequent crises, according … Continued
