customer care
Utility industry white paper published on customer communication and multi-channel payment
Paderborn, Germany — A new utility industry white paper entitled, How to evolve smart grid roll-outs into a smart customer experience is available for download. The white paper is published … Continued
Companies connect M2M data and the enterprise to enhance customer care
Chicago, Illinois and Foxboro, Massachusetts, USA — Etherios and Axeda Corporation are enabling real-time data from connected machines and products to automatically populate a leading customer relationship management (CRM) solution, … Continued