experience
AVAYA AVA brings AI to life for a better customer experience
Avaya announced advancements in delivering and integrating artificial intelligence (AI) technologies into contact centres to improve the customer experience. Avaya Ava™, a new AI architecture including natural language processing, machine … Continued
The challenges of designing UX for IoT – Part 1
The Internet of Things (IoT) is connecting people and physical things to change the way business is done. There are a lot of aspects in IoT where innovation is happening … Continued
