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AVAYA AVA brings AI to life for a better customer experience
Avaya announced advancements in delivering and integrating artificial intelligence (AI) technologies into contact centres to improve the customer experience. Avaya Ava™, a new AI architecture including natural language processing, machine … Continued
Manchester’s smart city project that wants to be a blueprint for cities worldwide
CityVerve, is a UK government-funded smart city demonstrator based in Manchester. Here, Jeremy Cowan talks to Nick Chrissos, head of Innovation Technology, Cisco UKI — Cisco is one of the 21 … Continued
